At Mint Dot Web, we strive to provide high-quality content writing services that meet your needs and expectations. We understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the conditions under which refunds will be issued.

1. Eligibility for Refunds

Refunds will be considered under the following conditions:

• Non-Delivery of Service: If Mint Dot Web fails to deliver the agreed-upon content within the specified timeframe and no alternative arrangements have been made.
• Substandard Quality: If the delivered content does not meet the agreed-upon quality standards as specified in the initial brief and guidelines.
• Order Cancellation: If you cancel your order before any work has begun, you are eligible for a full refund.

2. Refund Request Process

To request a refund, please follow these steps:

1. Contact Us: Email us at [Email] within 7 days of receiving the content, providing details about your concerns and reasons for the refund request.
2. Review: Our team will review your request and may ask for additional information or clarification.
3. Resolution: We will inform you of our decision within 14 days of receiving your request. If your request is approved, the refund will be processed as soon as possible.

3. Non-Refundable Situations

Refunds will not be issued in the following situations:

• Change of Mind: If you change your mind after the content has been delivered and meets the agreed-upon brief and guidelines.
• Delayed Feedback: If you fail to provide feedback or necessary revisions within the agreed timeframe, resulting in delays or perceived quality issues.
• Completed Work: If the content has been approved or used by you in any capacity.

4. Partial Refunds

In some cases, partial refunds may be granted at the discretion of Mint Dot Web. This may occur if a portion of the service has been completed satisfactorily, but there are issues with specific elements of the content.

5. Quality Assurance and Revisions

Mint Dot Web is committed to ensuring client satisfaction. Before requesting a refund, we encourage you to take advantage of our revision policy:

• Free Revisions: Clients are entitled to up to two free rounds of revisions per piece of content. Additional revisions may incur extra charges.
• Resolution through Revisions: We aim to address any quality concerns through revisions before considering a refund.